communication strategies training course

Career Development Courses in Glasgow | Edinburgh | Scotland

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Training Course Outline

This two-day training workshop is designed to help you improve your interactions with other people in your workplace or at home. This training course gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves and how to get a handle on how to better manage ourselves for a professional image.

Prerequisites

No previous experience is required for this training course.

Key Benefits
  • Learn how to create positive self-expectations
  • Begin setting goals to get more of what you want from life
  • Develop self-talk messages that help build self-esteem
  • Identify communication tools to help you be more assertive
  • Learn how to say no and when no is the best answer
  • Learn how to make a positive first impression
  • Discover ways to connect with people
What you will cover
  • Building your self-esteem
  • Putting others at ease
  • Make positive first impressions
  • Fake it ‘til you make it!
  • Internal self-esteem factors
  • Projecting self-confidence
  • Negative vs. positive thinking
  • Distorted thinking
  • How to wipe out worry
  • Communication skills
  • Giving and receiving compliments
Duration

This is a 2 day instructor led training course.

Locations

UK Wide