Making sales appointments by telephoneMaking Sales Appointments By Telephone Courses in Glasgow | Edinburgh | Scotland |   |
Making sales appointments over the telephone can be a daunting task and is a vital task for any business to business salesperson who sells face to face. There are many skills required to successfully make appointments with potential customers over the telephone.
This one day workshop is designed to introduce some of the techniques and skills essential for making appointments. It also looks at the importance of building good relationships with people and networking to create further selling opportunities.
PrerequisitesNo previous experience is required.
Key Benefits- Develop your skills in call planning
- Practice techniques for selling appointments
- Increase your skills in handling objections against an appointment
- Define the information to include during the call end to cement appointments
- Understand the importance of building and maintaining relationships
- Consider networking and it's ability to produce sales opportunities
- Develop a personal action plan
What You Will Cover
- Call preparation
- Unique perceived benefits
- Call opening statements
- Selling the appointment
- Overcoming objectives
- Cementing the appointment
- Consultative selling
- Relationship matrix
- Managing on going relationships
- Networking
Duration
This is a 1 day instructor led course
Location
UK wide