SELLING BY TELEPHONESelling By Telephone Courses in Glasgow | Edinburgh | Scotland |   |
Selling over the telephone can be a challenging role for anyone. Having the right tools and techniques can improve the sales success of everyone.
Whatever your career you will be better equipped to advance yourself and the company if you have the skills to sell to others. This two day workshop will provide you with the fundamental skills in selling and provide a 7 step process to ensure you have a structured approach.
No previous experience is required.
Key Benefits
- Recognise how your personal motivation contributes to your sales success
- Develop your telephone communication skills
- Identify resources for sales leads
- Investigate primary and secondary buying motives
- Discover how to recognise buying signals
- Learn how to use Features, Advantages and Benefits
- Understand the A.I.D.A sales and marketing model
- Explore the 7 Steps in the Sales Process
What You Will Cover
- Sales success
- Modern day selling
- Communication barriers
- The communication funnel
- Vocal Skills
- Listening skills
- Questioning skills
- Sales leads generation
- Buying Motives
- Buying Signals
- Features, advantages and benefits
- A.I.D.A model
- Sales preparation
- Cold calling and getting past the gatekeeper
- Presenting your sales pitch
- Overcoming objections
- Closing the sale
- Follow-up and after sales
Duration
This is a 2 day instructor led course
Location
UK wide