Coaching Skills for Managers

Management Training Courses in Glasgow | Edinburgh | Scotland

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Training Course Outline

Coaching has become a vital tool for anyone that wants to get the best out of their team. This session has been developed to provide participants with a structured approach to coaching in the workplace.

The key aim of the course is to ensure the participants as leaders drive results by supporting their team members in their learning, enabling them to develop the skills, knowledge and attitude necessary to successfully deliver their job responsibilities and goals.

Prerequisites

No experience is necessary however, the course is aimed at all managers and
leaders that are required to develop and coach team member

What is coaching?

A review of what coaching is and the key skills required of a good coach.

My Experience

A look at the participants own experience of having been 'coached' in the past, examining their feelings and the positive and negative aspects.

Mine Field

A fun activity where participants practice the skills of a coach and review the learning points.

The Manager as Coach

A look at the role of the manager and how coaching fits into this.

The Coaching Environment

Examining the environment in which positive coaching can take place. One where staff feel challenged and supported enough to achieve positive results.

A Procedure for Coaching Success

Providing delegates with a set structure to create a results driven environment in which coaching plays an integral part.

The Coaching Conversation

Explaining the GROW model and specific questions based around this in order to enable delegates to carry out effective coaching conversations. There is also a chance to put the skills into practice.

Questioning

A look at different questioning methods, the advantages of each and asking participants to provide examples.

Who’s Agenda?

Encouraging the participants to help the coach explore issues by encouraging rather than telling. A chance to practice questioning in a safe environment.

Active Listening

Understanding what active listening is and how to ensuring they use it.

Coaching Opportunities

Identifying what coaching opportunities there are in the workplace and then applying the skills from the course to a coaching practice session.

Review of Session

Creating an action plan to embed learning.