Managing People Training Course Management Training Courses in Glasgow | Edinburgh | Scotland |   |
Organisations need a clear strategy and vision to succeed and people are part of that process. It is widely accepted that a strong management team will enable a business to achieve its aspirations and that of it's people resource.
As a people manager, delegates will benefit from developing their understanding and ability on how to manage effectively. Delegates attending this course will have experience, and the workshop will draw on their experience whilst developing the skills, knowledge and behaviour to assist in the delivery of performance and objectives through people.
Objectives
Demonstrate understanding of people management
Describe how a manager can provide motivation to the team
Describe the steps involved in managing performance in your team
Use different types of feedback for performance
Describe how to plan and deliver effective delegation
Key Benefits
Introduction to People Management: what it is and why its important. Delegates will also explore how effectively managing and supporting their team is critical to the organisation achieving its mission and strategy.
Motivation: An introduction to the concept of motivation, looking at Maslow and Herzberg and mapping these into how a manager can use these theories practically to provide for motivation. We will explore what the managers role is in motivating people and how and when they will use the different types.
People Performance Cycle: Delegates will be introduced to the Performance Cycle, which is a fundamental principle of managing people, and how this can build performance in any management situation. This is a simple and effective universal tool for management. The performance cycle features four stages, all which are interdependent, but different in their complexity and skills.
Planning: setting objectives and standards of performance. Looking specifically at the business and what standards are expected. People performance standards will be linked to this and delegates will set objectives for a particular job role/person.
Monitoring Performance: a look at why monitoring and constant involvement with people is essential. We will look at monitoring from the perspective of helping individuals to meet and maintain standards of performance across the job. We will brainstorm and select methods that can be implemented.
Review: Managers are responsible for ensuring that their people know how they are doing in the role; specifically what they are doing well, and what they can do to improve. This session will look not only at the process of reviewing, but also at the skills of giving effective feedback.
Taking Action: The final stage in the performance cycle, we will explore this stage and what we need to do next. There will be a strong emphasis on the cycle never ending, and that taking action is the first step in developing a continuous cycle of support and performance.
Delegation: Delegates will identify how delegation fits into the job and how it can make the team and business more successful. We will explore some of the issues that managers encounter when delegating, and how to overcome them. Identify different ways of delegating tasks and how using an eight-step process leads to effective delegation.
Duration
This is a 3 day instructor led course (max 10 delegates)
Location
UK wide