Negotiating for results Training Course Management Training Courses in Glasgow | Edinburgh | Scotland |   |
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work and earn greater respect in the workplace.
Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two day workshop will provide you with a basic comfort level to negotiate with both internal and external clients.
This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
Prerequisites
No previous experience is required.
- Understand how often we all negotiate and the benefits of good negotiation skills.
- Recognise the importance of preparing for the negotiation process, regardless of the circumstances.
- Identify the various negotiation styles and their advantages and disadvantages.
- Develop strategies for dealing with tough or unfair tactics.
- Gain skill in developing alternatives and recognising options.
- Have the opportunity to practice the "how to" of these skills in a supportive environment.
- Understand basic negotiation principles, including BATNA, WATNA, WAP and the ZOPA
What You Will Cover
- What is Negotiation?
- The successful negotiator
- Preparing for negotiation
- The nuts and bolts
- Making the right impression
- Getting off to a good start
- Exchanging information
- The bargaining stage
- Inventing options for mutual gain
- Getting past no and getting to yes
- Dealing with negative emotions
- Moving from bargaining to closing
- The closing stage
Duration
This is a 2 day instructor led course.
Location
UK wide