The professional Supervisor Training Course
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In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They have not had the opportunity to develop those critical skills of planning work, leading their group and communicating with their employees, their colleagues and their manager. The three-day 'professional supervisor' training workshop will provide that opportunity.
No previous experience is required.
- You will understand the scope and nature of the supervisory position.
- You will learn some ways to deal with the challenges of the role.
- You will recognise the responsibilities you have as a supervisor, to yourself, to your team and to your organisation.
- You will identify key techniques to help you plan and prioritise effectively.
- You will acquire a basic understanding of and develop strategies for leadership, team building, communication and motivation and what part they play in effective supervision.
- Adjusting to your role
- A supervisor's responsibilities
- Making plans
- Setting goals
- Leadership
- The Situational Leadership model
- Problem employees
- Synergy
- Trust
- Team development
- Communication skills
- The communication process
- Motivation
- Orientation
- Training
- Providing feedback
- Delegation
- Dealing with conflict
- Discipline
This is a 3 day instructor led course.
UK wide