Management Course Description

These NVQ’s are aimed at supervisors, first line and middle managers and cater for the generalist manager. The role of a manager in a small organisation is likely to be broader than of that in a large one. Therefore, the management NVQ’s have to be considerably more flexible in their structure. A wide range of alternative options can be found within most of the awards, which enable organisations and individuals to match closely their work-related training and development needs to these qualifications.

The level 3 NVQ is broadly aimed at supervisors who are responsible for the control of activities and work output of small teams. Whilst this includes roles such as senior charge hand and junior office manager, the qualification is not solely aimed at a discrete level of organisational hierarchy. It is as appropriate for those who manage “sideways” and “upwards” in the context of a project group, as for those people who have regular charge over a fixed team.

This qualification is intended to be the first stage in a progression leading to first line, middle and senior management and may be used as a stepping-stone to gaining an NVQ in a more specialised area.

Who should attend this course?

Candidates wishing to demonstrate and develop their management skills.

Key Benefits

To gain a qualification, which proves knowledge, experience and competence in a work-based environment.

Training Methods

To achieve this award candidates must complete 4 Mandatory Units & 3 Optional Units.

Mandatory Units

• Manage your own resources and professional developments
• Provide leadership in your own area of responsibility
• Allocate and monitor the progress and quality of work in your area of responsibility
• Ensure health and safety requirements are met in your area of responsibility

Optional Units

• Promote equality of opportunity and diversity in your area of responsibility
• Encourage innovation in your area of responsibility
• Plan change
• Implement change
• Develop productive working relationships with colleagues
• Recruit, select and keep colleagues
• Provide learning opportunities for colleagues
• Manage a budget
• Manage a project
• Monitor and solve customer service problems
• Work with others to improve customer service

Modern Apprenticeship

To achieve full MA status candidates must also complete 2 further S/NVQ enhanced units.