Apprentices will be trained on all operating systems within a parts department, as well as having the opportunity to put theory into practice during their block release at GTG’s training facility. Full telemarketing and customer service training is also provided, ensuring apprentices will be able to meet and exceed customer’s expectations.
Regular assessment and reviews will ensure apprentices achieve the required skills to successfully complete their Modern Apprenticeship.
This programme covers the following areas:
- Receiving and dispatching parts
- Dealing with customer enquiries
- Sourcing parts for customers and technical staff
- Stock control
- Updating computerised systems
3 Standard grades, grade 4 or above in English, Maths and one Science or Technical subject
Each apprentice will complete the following recognised qualifications from either City and Guilds or I.M.I.
- Level 3, Vocational Award in Motor Vehicle Parts Person
- Modern Apprenticeship in Motor Vehicle Parts Person