Business Skills

ABCs of Supervising Others

This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator.

Dealing with the many problems a new supervisor encounters is not easy, but it does not have to lead to discouragement.

A great two-day course, packed with ideas, practical techniques, in an open learning environment.

Course Dates

Locations Duration Course Dates Times Enquire
Glasgow 2 Days From 10 Dec 2018
  • 10 Dec 2018 09:00 - 16:30
  • 11 Dec 2018 09:00 - 16:30
09:00
2 Days From 14 Feb 2019
  • 14 Feb 2019 09:00 - 16:00
  • 15 Feb 2019 09:00 - 16:00
09:00
2 Days From 7 May 2019
  • 7 May 2019 09:00 - 16:00
  • 8 May 2019 09:00 - 16:00
09:00
2 Days From 13 Aug 2019
  • 13 Aug 2019 09:00 - 16:00
  • 14 Aug 2019 09:00 - 16:00
09:00
2 Days From 3 Dec 2019
  • 3 Dec 2019 09:00 - 16:00
  • 4 Dec 2019 09:00 - 16:00
09:00
Edinburgh 2 Days From 2 Jul 2019
  • 2 Jul 2019 09:00 - 16:00
  • 3 Jul 2019 09:00 - 16:00
09:00
2 Days From 12 Dec 2019
  • 12 Dec 2019 09:00 - 16:00
  • 13 Dec 2019 09:00 - 16:00
09:00
West Midlands 2 Days From 9 Jan 2019
  • 9 Jan 2019 09:00 - 16:00
  • 10 Jan 2019 09:00 - 16:00
09:00
2 Days From 19 Mar 2019
  • 19 Mar 2019 09:00 - 16:00
  • 20 Mar 2019 09:00 - 16:00
09:00

Key Benefits

  • Clarify roles and responsibilities of the new job
  • Adjust to the new role with confidence and an assurance you can handle the position
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees
  • Develop a technique for making sure you give employees instructions that are clear and understood
  • Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent

Who Should Attend

This course is designed for those who are new to supervisory roles or, indeed, those who are wishing to refresh and update their skills.

Prerequisites

No experience is required.

Duration
2 Days
Locations
  • Glasgow
  • Edinburgh
  • West Midlands

Enquire About This Course

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