Business Skills

Communication Strategies

This two-day workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of non-verbal messages.

This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people.

Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image.

Course Dates

Locations Duration Course Dates Times Enquire
Edinburgh 2 Days From 19 Feb 2019
  • 19 Feb 2019 09:00 - 16:00
  • 20 Feb 2019 09:00 - 16:00
West Midlands 2 Days From 18 Dec 2018
  • 18 Dec 2018 08:30 - 16:30
  • 19 Dec 2018 08:30 - 16:30

Key Benefits

  • Identify common communication problems that may be holding you back
  • Develop skills in asking questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Learn how to firmly stand your ground and make your feelings heard
  • Enhance your ability to handle difficult situations without being manipulated
  • Be aware of the five types of relationships

Who Should Attend



No previous experience is required.

2 Days
  • Edinburgh
  • West Midlands

Enquire About This Course