Apprenticeship programmes

Vehicle Parts Operations

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What this apprenticeship teaches you

The Vehicle Parts Operations course provides prospective parts employees with the necessary skills and knowledge to carry out the role of supporting customers and working in modern, fast-paced workshops.

Examples of the units covered are:

  • Reducing risks to health and safety in the motor vehicle environment
  • Following procedures and identifying and reporting security risks
  • Correctly selecting and issuing motor vehicle parts
  • Receiving and storing vehicle parts
  • Processing orders for non-stock motor vehicle parts
  • Processing payment transactions
  • Carrying out stock control within a vehicle parts operation
  • Monitoring and solving customer service problems

Why choose this apprenticeship

When studying a motor vehicle qualification, the apprentice will be assessed on various stages of parts department technology, including health and safety, customer service, general department tasks and operating computer-based programmes. They will develop the skill required to deal with customer requests from start to finish as well as maintaining stock control.

Our Vehicle Parts Operations apprenticeship can be government-funded and is designed for candidates who do not hold a formal qualification.

How the apprenticeship works

When studying a motor vehicle qualification, the apprentice will be assessed on various stages of parts department technology, including health and safety, customer service, general department tasks and operating computer-based programmes. They will develop the skill required to deal with customer requests from start to finish as well as maintaining stock control.

Our Vehicle Parts Operations apprenticeship can be government-funded and is designed for candidates who do not hold a formal qualification.

How the assessment works

The apprentice will be assessed through practical observations in the workplace. They will also complete online tests and be expected to submit supplementary evidence. The apprentice will be assessed in the workplace on entering and finding data using information technology within a vehicle parts environment to help the candidate build confidence.

Apprenticeship Programmes at GTG

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Prince's Trust