This website www.gtg.co.uk (“Site”) is owned and operated by GTG Training Limited, a Company registered under the Companies Acts (SC290157) and having its registered office at 454 Hillington Road, Hillington Park, Glasgow, G52 4FH and principal places of business in Glasgow, Edinburgh and the West Midlands at 1330 South Street, Glasgow G14 OBJ, 1A Queen Anne Drive, Lochend Industrial Estate, Edinburgh EH28 8PL and Bearing Drive, Wolverhampton, West Midlands WV11 3SZ respectively (“GTG”, “we” or “us”).
GTG takes the issue of security and data protection very seriously and strictly adheres to guidelines published in the United Kingdom Data Protection Act of 1998 and are notified as a Data Controller with the Office of the Information Commissioner under registration number Z5430075.
- visit any of our websites or portals (the "Site");
- use the educational courses, testing, certification and products, and consultancy services (together the "Services") that we provide; or
- otherwise contact us
Information We Collect
We collect personal information from you through the use of forms on the Site, such as when you login to access our Services, signup to receive our newsletters, register for information, or make a purchase.
When you create an account on the Site you have the opportunity to provide us with information about any special requirements, such as dietary requirements, that you may have. If you choose to provide us with information about your health, you explicitly consent to us using that information but only in so far as is strictly necessary to accommodate your needs when we provide our Services to you.
We also collect personal information from you when you communicate with us for any reason, including by email, postal mail or telephone, and when you use our Services.
We may record and store the telephone conversations you have to any of our offices for the purposes of quality control, staff training, and/or to prevent or detect crime. By providing your personal information, you enable us to provide you with the Services you select.
You have the right to choose whether or not to accept cookies and to set your own cookie preferences on your computer.
These preferences can be to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at all. However, by opting not to receive cookies at any time, certain features of the Website cannot be provided and you may not be able to enjoy the Site to its fullest. All web browsers are different and to learn how to change your cookie preferences, check the "Help" menu of your browser.
For further information about cookies and how to control their use, please click here .
Use Of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our Services to you. In addition, we may use the information for the following purposes:
- To provide you with information you request from us.
- To administer the account you create on the Site;
- To respond to your correspondence, so that we can reply to your enquiries and requests in an efficient and effective manner;
- To provide information on other GTG products and Services which we feel may be of interest to you, in accordance with your communications preferences;
- To improve customer service
- To meet our contractual commitments to you;
- To notify you about any changes to the Site or our Services, such as improvements or changes that may affect either;
- Where your telephone conversations with us have been recorded, these recordings will be retained for a maximum of 30 days and only be used for training and quality purposes and/or to prevent or detect crime; and
- As necessary to prevent or detect crime.
We would like to send you information about products or services we believe may be of interest to you. If you do not want us to use your data for any marketing purposes you have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for such purposes please email us at email@example.com
Storing Your Personal Data
Please note that the transmission of information via the internet (including email) is not completely secure and therefore, although we endeavour to protect the personal information you provide to us, we cannot guarantee the security of data sent to us electronically and the transmission of such data is therefore entirely at your own risk.
Where we have given you (or where you have chosen) a password so that you can access certain parts of our sites and portals, you are responsible for keeping these passwords confidential.
Disclosing Your Information
We do not sell, trade or rent your personal information to others. We may use third party service providers to help us operate our business or to administer activities on our behalf such as sending out newsletters or surveys. We may share your personal information with those third parties for those limited purposes only. We may disclose your personal information to any company within our corporate group. This includes, where applicable, our subsidiaries, our holding company and its subsidiaries but disclosure will be solely for the purposes of performance of any contract with you. In either case we will not pass on your personal information to anyone who is not also notified to the Office of the Information Commissioner as a data controller and who is not subject to these or similar provisions in our contract with them.
We may also disclose your personal information to:
- Any third party we contract to act on our behalf;
- Partners with whom we work to provide Services;
- Any third party that purchases all or substantially all of our assets and business; and to
- Any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
Third Party Links
You might find links to third party websites on the Website or within documentation we provide. If you access other websites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their own privacy policies which you should review.
We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The Website may offer you the opportunity to share or follow information about us (or the Site or our Services) using third party social networking functionality (such as through "share this", "like" or "follow" buttons).
We offer this functionality in order to generate interest in us, the Site and our Services among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about us with your friends. However, you should be aware that sharing personal or non-personal information with a social network may result in that information being collected by the social network provider or result in that information being made publicly-available, including through Internet search engines.
Access To Information
You have the right to request a copy of the information that we hold about you. Should you wish to access or update the personal information that we hold about you, please contact us by emailing us on firstname.lastname@example.org or by writing to us at our registered office at 134 Nithsdale Road, Glasgow G41 2PP. Please note we may make a small charge for this. If you have an account on the Site you may also access and update your personal information by logging onto your account.
By using our Site, or agreeing to do business with us, you consent to the collection and use of information as outlined in the above documentation.
This policy was last updated on 10/04/15.