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Course Summary
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two-day workshop will provide you with a basic comfort level to negotiate with both internal and external clients.
This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
Negotiating can be daunting as a concept. This session will go through the best techniques on how to achieve successful results in any situation.
Course Prerequisites
No previous experience is required.
Key Benefits
- Understand how often we all negotiate and the benefits of good negotiation skills
- Recognise the importance of preparing for the negotiation process, regardless of the circumstances
- Identify the various negotiation styles and their advantages and disadvantages
- Develop strategies for dealing with tough or unfair tactics
- Gain skill in developing alternatives and recognizing options
- Have the opportunity to practice the how to of these skills in a supportive environment
- Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA
Who Should Attend?
Anyone who wishes to master the art of negotiation.
Course Certification
GTG Certificate
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